A semi-supervised approach to customer relationship management.
Rozita A. DaraTauseef KhanJawad AzimOrlando CicchelloGary CortPublished in: Artificial Intelligence and Soft Computing (2006)
Keyphrases
- customer relationship management
- semi supervised
- data mining systems
- relationship management
- data mining
- competitive advantage
- data mining technology
- pairwise
- data mining applications
- unsupervised learning
- customer churn
- marketing strategies
- call center
- supervised learning
- customer base
- customer segmentation
- fuzzy clustering
- customer retention