Software as a service based CRM providers in the cloud computing: Challenges and technical issues.
Alireza SouriParvaneh AsghariReza RezaeiPublished in: J. Serv. Sci. Res. (2017)
Keyphrases
- software as a service
- cloud computing
- technical issues
- service providers
- security issues
- technical challenges
- computing resources
- technical aspects
- data center
- cloud services
- service level agreements
- distributed computing
- data management
- cloud computing environment
- service oriented
- business models
- big data
- computing technologies
- web services
- service quality
- information security
- end users
- cloud computing platform
- data mining
- peer to peer
- data model
- cloud storage