Guest editors introduction to the special issue on service and manufacturing innovations in e-business platforms.
Fujun LaiXin Robert LuoPublished in: Electron. Commer. Res. (2016)
Keyphrases
- service quality
- customer service
- electronic business
- service providers
- information services
- special issue
- online services
- management system
- business models
- service composition
- web services
- quality control
- manufacturing companies
- heavy traffic
- product design
- customer satisfaction
- service oriented
- loosely coupled
- production planning
- semantic web services
- virtual machine
- business process
- enterprise application integration