Training, Competence, and Business Performance: Evidence from E-business in European Small and Medium-Sized Enterprises.
Dag H. OlsenTom R. EikebrokkPublished in: Int. J. E Bus. Res. (2009)
Keyphrases
- small and medium sized enterprises
- electronic commerce
- business models
- information and communication technologies
- electronic business
- business process
- business partners
- training sessions
- business environment
- service quality
- business transactions
- business processes
- data driven
- developing countries
- customer service
- business strategy
- small businesses
- data mining
- real time
- e government
- change management
- knowledge management
- training set
- machine learning