Sentence-Based Text Analysis for Customer Reviews.
Joachim BüschkenGreg M. AllenbyPublished in: Mark. Sci. (2016)
Keyphrases
- text analysis
- customer reviews
- opinion words
- opinion mining
- positive or negative
- sentence level
- product features
- customer satisfaction
- text mining
- natural language processing
- information extraction
- natural language
- sentiment analysis
- text summarization
- user generated content
- automatically extracting
- product reviews
- text documents
- context dependent
- text collections
- information retrieval
- text retrieval
- artificial intelligence