CRM software success: a proposed performance measurement scale.

Wander Trindade Venturini Óscar González-Benito

Published in: J. Knowl. Manag. (2015)

Keyphrases

software development
multiscale
source code
scale space
software tools
computer systems
software systems
software architecture
embedded systems
design patterns
design concepts
software packages
customer relationship management
software package
software design
small scale
data sets
real world