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Exploring ITIL® Implementation Challenges in Latin American Companies.
Teresa Lucio-Nieto
Dora Luz González-Bañales
Published in:
Int. J. Inf. Technol. Syst. Approach (2019)
Keyphrases
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latin american
lessons learned
market segments
real world
learning activities
implementation issues
implementation details
business applications
hardware implementation
cd rom
object oriented
data warehouse
data model
knowledge base
learning algorithm
genetic algorithm
information retrieval