A simulator for generating realistic simulations of telecom customer behaviors.
Cigdem Kocberber KontaciOkan CetinturkGuven Gul PolatKerem Can ÖzkisacikAlbert Ali SalahPublished in: SIU (2016)
Keyphrases
- churn prediction
- simulation model
- customer relationship management
- simulation environment
- real robot
- simulation platform
- crowd simulation
- customer behavior
- marketing strategies
- electronic commerce
- simulation tools
- real life
- behavior patterns
- transactional data
- customer churn
- agent based simulations
- neural network
- simulation models
- customer service
- automatically generating
- customer knowledge
- social network analysis
- reinforcement learning
- information systems
- customer transactions
- database
- purchase behavior
- data mining
- website
- mobile robot
- simulation tool
- numerical simulations
- human behavior
- rule induction