From the Special Issue Editor: Introduction to Special Issue on ICT Governance, Strategic Alignment and Service Management.
Aileen Cater-SteelPublished in: Inf. Syst. Manag. (2009)
Keyphrases
- special issue
- service management
- strategic alignment
- business management
- ai edam
- ecml pkdd
- information and communication technologies
- service delivery
- e government
- information technology
- case study
- business intelligence
- knowledge management
- network management
- context awareness
- digital government
- information systems