Variables affecting information technology end-user satisfaction: a meta-analysis of the empirical literature.
Mo Adam MahmoodJanice M. BurnLeopoldo A. GemoetsCarmen JacquezPublished in: Int. J. Hum. Comput. Stud. (2000)
Keyphrases
- user satisfaction
- meta analysis
- information technology
- information systems
- microarray data
- service quality
- literature review
- customer satisfaction
- user perceptions
- perceived usefulness
- information quality
- machine learning
- database
- gene expression profiles
- objective measures
- kolmogorov smirnov
- causal relationships
- structural equation modeling
- random variables
- neural network
- databases