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Two-stage process analysis using the process-based performance measurement framework and business process simulation.

Kwan Hee HanJin-Gu KangMinseok Song
Published in: Expert Syst. Appl. (2009)
Keyphrases
  • process model
  • business process
  • business process modeling
  • artificial intelligence
  • process mining
  • event logs
  • business process management
  • workflow technology