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Does CRM technology implementations mitigate employee intention to quit in call centres.
Olanrewaju Kareem
Olayemi Abdullateef Aliyu
Sany Sanuri Mohd Mokhtar
Published in:
Int. J. Serv. Technol. Manag. (2020)
Keyphrases
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cost effective
data processing
key technologies
rapid development
case study
efficient implementation
personal computer
technological advances
technology adoption
database
real world
machine learning
artificial intelligence