Social CRM Performance Model: An Empirical Evaluation.

Torben Küpper Tobias Lehmkuhl Nicolas Wittkuhn Alexander Wieneke Reinhard Jung

Published in: Bled eConference (2015)

Keyphrases

probabilistic model
computational model
formal model
high level
probability distribution
management system
neural network
objective function
mathematical model
database
data mining
web services
theoretical analysis
theoretical framework
hierarchical structure
network model