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Improving Product Quality and Reliability with Customer Experience Data.
Aarnout Brombacher
Eva Hopma
Ashwin Ittoo
Yuan Lu
Ilse Luyk
Laura Maruster
Joel Ribeiro
Ton Weijters
Hans Wortmann
Published in:
Qual. Reliab. Eng. Int. (2012)
Keyphrases
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product quality
data analysis
database
real time
artificial intelligence
knowledge management
quality control
expert systems
open source
complex systems