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The Impact of Combining Conformance and Experiential Quality on Hospitals' Readmissions and Cost Performance.
Claire Senot
Aravind Chandrasekaran
Peter T. Ward
Anita L. Tucker
Susan D. Moffatt-Bruce
Published in:
Manag. Sci. (2016)
Keyphrases
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cost effectiveness
high quality
expected cost
cost benefit
combining multiple
high impact
information systems
case study
database systems
video sequences
total cost
low quality
higher quality