A Strategy for Managing Customer-oriented Product Design.

Ming-Chyuan Lin Chen-Cheng Wang Tzu-Chang Chen

Published in: Concurr. Eng. Res. Appl. (2006)

Keyphrases

product design
customer satisfaction
customer requirements
conceptual design
life cycle
design process
customer service

mass customization
manufacturing process
creative design
interaction design
service quality
concurrent engineering
database

knowledge engineering
electronic commerce
knowledge management
real time
fuzzy logic
product quality
query language

marketing strategies
domain knowledge
artificial intelligence
machine learning
databases
customer loyalty