A Strategy for Managing Customer-oriented Product Design.
Ming-Chyuan LinChen-Cheng WangTzu-Chang ChenPublished in: Concurr. Eng. Res. Appl. (2006)
Keyphrases
- product design
- customer satisfaction
- customer requirements
- conceptual design
- life cycle
- design process
- customer service
- mass customization
- manufacturing process
- creative design
- interaction design
- service quality
- concurrent engineering
- database
- knowledge engineering
- electronic commerce
- knowledge management
- real time
- fuzzy logic
- product quality
- query language
- marketing strategies
- domain knowledge
- artificial intelligence
- machine learning
- databases
- customer loyalty