Citizen-oriented digital transformation in the public sector.
Ines MergelRainer KattelVeiko LemberKeegan McBridePublished in: DG.O (2018)
Keyphrases
- public sector
- e government
- public administration
- electronic government
- information sharing
- digital government
- government services
- current practices
- environmental factors
- service delivery
- government agencies
- information and communication technologies
- social capital
- public services
- inter organizational
- private sector
- knowledge management
- business process change
- job satisfaction
- information systems
- public participation
- government information