Towards Smart Customer Knowledge Management Systems.
Thang Le DinhNguyen Anh Khoa DamPublished in: ICCCI (CCIS Volume) (2021)
Keyphrases
- customer knowledge
- management system
- knowledge sharing
- knowledge management
- database management systems
- smart environments
- resource management
- organizational learning
- ubiquitous environments
- database
- smart objects
- management policies
- water resources
- probabilistic model
- user interface
- digital libraries
- knowledge base
- neural network