Enabling service co-production: a theory-building case study.

Audrey Grace Rob Gleasure Patrick Finnegan Tom Butler

Published in: Eur. J. Inf. Syst. (2019)

Keyphrases

case study
web services
management system
service discovery
theoretical basis
service providers
design process
theoretical framework
production system
production process
production scheduling
neural network
real world
service quality
general theory