Churn prediction and social neighbour influences for different types of user groups in virtual worlds.
Duen-Ren LiuHsiu-Yu LiaoKuan-Yu ChenYi-Ling ChiuPublished in: Expert Syst. J. Knowl. Eng. (2019)
Keyphrases
- virtual world
- user groups
- social context
- churn prediction
- virtual communities
- virtual environment
- social networking sites
- face to face interactions
- physical world
- telecommunication services
- social networks
- random forest
- social networking
- end users
- social media
- customer churn
- data sets
- search tasks
- text categorization
- information sources
- data collection
- immersive environments
- information retrieval
- machine learning