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Role of Existing Channels on Customer Adoption of New Channels: A Case of ATM and Internet Banking.

N. Thamarai SelvanB. Senthil ArasuM. Sivagnanasundaram
Published in: Electron. J. Inf. Syst. Dev. Ctries. (2011)
Keyphrases
  • internet banking
  • customer satisfaction
  • security threats
  • hong kong
  • electronic commerce
  • security analysis
  • information technology
  • fraud detection
  • social context
  • banking industry