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Study on free trial decision-making of IT products and services from an IT company's perspective.
Jiaqing Xu
Weiling Jiao
Hao Chen
Yufei Yuan
Published in:
J. Enterp. Inf. Manag. (2021)
Keyphrases
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decision making
data mining
customer service
web services
case study
end users
information processing
customer support
fuzzy logic
decision makers
decision support
empirical studies
wireless networks
service oriented
information services
ubiquitous computing