Frontiers: Machines vs. Humans: The Impact of Artificial Intelligence Chatbot Disclosure on Customer Purchases.
Xueming LuoSiliang TongZheng FangZhe QuPublished in: Mark. Sci. (2019)
Keyphrases
- artificial intelligence
- human intelligence
- intelligent machines
- machine intelligence
- credit card
- knowledge representation
- intelligent systems
- information processing
- electronic commerce
- human reasoning
- cognitive science
- cognitive psychology
- information loss
- human behavior
- machine vision systems
- computational intelligence
- expert systems
- human users
- parallel machines
- privacy protection
- machine learning
- call center
- customer service
- human level intelligence
- scientific discovery
- privacy concerns
- private information
- data quality
- knowledge based systems