The Implementation of Knowledge Management in Service Businesses.
Pei-Di ShenTsang-Hsiung LeeChia-Wen TsaiYi-Fen ChenPublished in: Int. J. Sociotechnology Knowl. Dev. (2009)
Keyphrases
- service discovery
- knowledge management
- web services
- semantic web services
- service composition
- knowledge engineering
- computing environments
- information systems
- neural network
- software development
- change management
- explicit knowledge
- efficient implementation
- business intelligence
- knowledge acquisition
- software engineering
- end users
- case study
- decision making