A TOGAF Based Chatbot Evaluation Metrics: Insights from Literature Review.
Sagarika Suresh ThimmanayakanapalyaPavankumar MulgundRaj SharmanPublished in: AMCIS (2022)
Keyphrases
- literature review
- evaluation metrics
- precision and recall
- average precision
- case study
- evaluation methods
- fuzzy theory
- learning to rank
- information systems development
- evaluation measures
- evaluation framework
- evaluation methodology
- current issues
- design science
- online discussion forums
- real world
- supervised learning
- data mining