Dynamic scheduling of a GI/GI/1+GI queue with multiple customer classes.

Jeunghyun Kim Amy R. Ward

Published in: Queueing Syst. Theory Appl. (2013)

Keyphrases

queue length
arrival rate
service rates
dynamic scheduling
customer classes
queueing model
steady state
heavy traffic
single server
service systems
queueing networks
call center
queueing systems
asymptotically optimal
flexible manufacturing systems
real time
long run