User Needs in e-Government: Conducting Policy Analysis with Models-on-the-Web.
Barbara MirelMary MaherJina HuhPublished in: BCS HCI (2005)
Keyphrases
- e government
- user friendliness
- public sector
- user centered
- developing countries
- website
- digital government
- public policy
- data analysis
- government organizations
- electronic government
- public services
- user experience
- knowledge management
- service delivery
- government services
- policy making
- end users
- user interface
- federal government
- government agencies
- web content
- information technology