Crocodiles in the Regulatory Swamp: Navigating The Dangers of Outsourcing, SaaS and Shadow IT.
Daniel GozmanLeslie P. WillcocksPublished in: ICIS (2015)
Keyphrases
- service providers
- cloud computing
- incident management
- information technology
- information systems
- light source
- business process
- personal information
- end users
- reference architecture
- shadow detection
- high altitude
- multi tenant
- maturity model
- cast shadows
- case study
- transaction costs
- data sets
- supplier selection
- shadow removal
- process management