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Seeking strategic advantage in the post-net era: viewing ERP systems from the resource-based perspective.
Jon W. Beard
Mary Sumner
Published in:
J. Strateg. Inf. Syst. (2004)
Keyphrases
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strategic advantage
erp systems
competitive advantage
enterprise resource planning
electronic commerce
knowledge management
information systems
information technology
case study
business processes
business information
database
data model
response time
service quality
customer relationship management