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Application-Driven Product-Service System Configuration: Customer-Centered Strategy.
Alexander V. Smirnov
Nikolay Shilov
Andreas Oroszi
Mario Sinko
Thorsten Krebs
Published in:
ICServ (2017)
Keyphrases
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customer service
life cycle
service oriented
product information
model driven
customer satisfaction
customer support
management system
data driven
decision support
service discovery
consumer behavior
lifecycle management