Buffering the service failure-induced effect of anger on revenge.

Gianfranco Walsh Alexander Deseniss Stefan Ivens Mario Schaarschmidt

Published in: Kybernetes (2020)

Keyphrases

web services
real time
service quality
facial expressions
neural network
service discovery
service providers
replacement policy
service oriented
management system
special case
database
business processes
end users
information services
service composition
metadata
loosely coupled
root cause
data sets
failure prediction