Quantified UX: Towards a Common Organizational Understanding of User Experience.
Florian LachnerPhilipp NaegeleinRobert KowalskiMartin SpannAndreas ButzPublished in: NordiCHI (2016)
Keyphrases
- user experience
- user engagement
- interface design
- user behavior
- user interface
- end users
- user interaction
- user studies
- information technology
- mobile applications
- information access
- mobile services
- decision making
- social bookmarking
- information systems
- emerging technologies
- business processes
- systems development
- web search
- artificial intelligence