The Impact of Expectation and Disconfirmation on User Experience and Behavior Intention.

Xiaorui Wang Ronggang Zhou Renqian Zhang

Published in: HCI (20) (2020)

Keyphrases

user experience
user studies
user behavior
information access
user intention
user interaction
mobile applications
end users
user interface
mobile services
behavioral intention
user engagement
m learning
user perceptions
information systems
online advertising
online shopping