Healthcall Corpus and Transformer Embeddings from Healthcare Customer-Agent Conversations.
Nikola LackovicClaude MontaciéCédric LequilliecMarie-José CaratyPublished in: ICASSP (2023)
Keyphrases
- multi agent
- multi agent systems
- conversational speech
- fuzzy logic
- multiagent systems
- vector space
- autonomous agents
- electronic commerce
- intelligent agents
- information technology
- decision making
- information systems
- manifold learning
- software agents
- fault diagnosis
- mobile agents
- agent systems
- customer service
- agent technology
- agent model
- decision theoretic
- pedagogical agents
- agent architecture
- customer satisfaction
- biomedical informatics
- health care
- content analysis
- dynamic environments
- multiple agents
- action selection
- manually annotated
- reinforcement learning
- power system
- decision support system
- dimensionality reduction
- text mining
- state space
- expert systems
- conversational agent
- artificial intelligence