Quality management for e-learning: Why must it be different from industrial and commercial quality management?
Michael H. W. HoffmannOlivier BonnaudPublished in: ITHET (2012)
Keyphrases
- quality management
- e learning
- quality improvement
- data quality
- quality assessment
- fuzzy theory
- project management
- systems development
- service quality
- human factors
- water quality
- information systems
- image quality
- software projects
- resource scheduling
- quality control
- artificial intelligence
- quality assurance
- fuzzy sets
- high quality
- high level