Customer Churn Prediction for Broadband Internet Services.

Bing Quan Huang M. Tahar Kechadi Brian Buckley

Published in: DaWaK (2009)

Keyphrases

customer churn
prediction model
internet services
churn prediction
internet access
prediction accuracy
random forest
data mining
cloud computing
customer relationship management
regression model
neural network
rule induction
data mining technology
software engineering
web services
credit risk
website