Opening the Black Box of Outsourcing Knowledge Intensive Business Processes-A Longitudinal Case Study of Outsourcing Recruiting Activities.
Sven LaumerNadine BlinnAndreas EckhardtPublished in: HICSS (2012)
Keyphrases
- business process
- black box
- business processes
- knowledge intensive
- case study
- workflow management
- knowledge acquisition
- human resources
- black boxes
- process execution
- process management
- web services
- white box
- business process management
- process model
- business process modeling
- test cases
- business process models
- service providers
- inter organizational
- law enforcement
- workflow management systems
- software development
- knowledge management
- information systems
- workflow processes
- virtual organization
- workflow systems
- database
- development process
- business partners
- information technology
- machine learning