A Systematic Literature Review About Quantitative Metrics to Evaluate the Usability of E-Commerce Web Sites.
Ediber DiazJuan Jesús ArenasArturo MoquillazaFreddy PazPublished in: IHSI (2019)
Keyphrases
- literature review
- website
- web usability
- click stream data
- qualitative and quantitative
- case study
- web design
- electronic commerce
- online stores
- web content
- click stream
- web pages
- web accessibility
- current issues
- quantitative measures
- fuzzy theory
- information systems development
- design science
- public libraries
- business models
- web users
- software development
- web usage mining
- user satisfaction