An experimental analysis of end-user software training manuals.
Lorne OlfmanMunir MandviwallaPublished in: Inf. Syst. J. (1995)
Keyphrases
- end users
- user interface
- computer software
- application development
- web applications
- user friendliness
- software development
- user requirements
- user experience
- software systems
- software developers
- test cases
- human resource development
- business intelligence
- computer systems
- training set
- machine learning
- artificial intelligence
- instructor led
- web based training
- user driven
- training process
- decision makers
- training data
- search tools
- knowledge base
- data sources
- visual interfaces
- decision making
- multimedia data
- access control