An Empirical Study on Customer Churn Behaviours Prediction Using Arabic Twitter Mining Approach.
Latifah AlmuqrenFatma S. AlrayesAlexandra I. CristeaPublished in: Future Internet (2021)
Keyphrases
- data analysis
- customer churn
- churn prediction
- data mining
- prediction model
- knowledge discovery
- text mining
- data mining technology
- data mining applications
- data mining algorithms
- prediction accuracy
- customer relationship management
- social media
- regression model
- neural network
- machine learning
- rough sets
- social networks
- association rule mining
- association rules
- credit scoring
- vision system
- data mining techniques
- data streams