The Influence of AI-Based Chatbots and Their Design on Users' Trust and Information Sharing in Online Loan Applications.
Naim ZierauKorbinian FlockAndreas JansonMatthias SöllnerJan Marco LeimeisterPublished in: HICSS (2021)
Keyphrases
- information sharing
- social awareness
- virtual communities
- share information
- user interface
- social influence
- information resources
- artificial intelligence
- website design
- decision support system
- public sector
- data sharing
- information exchange
- intelligence and security informatics
- emergency response
- e government
- online communities
- knowledge sharing
- socio technical
- recommender systems
- government agencies
- social sciences
- united states
- situation awareness
- emergency management
- public safety
- disaster management
- criminal justice
- social networks