Acceptance of the phone-based interface for automated call direction.

Robert B. Settle Thomas W. Dillon Pamela L. Alreck

Published in: Behav. Inf. Technol. (1999)

Keyphrases

data driven
visual interface
fully automated
user friendly
user interface
email
mobile phone
direct manipulation
human computer interface
real time
computer aided
computer assisted
fully automatic
novice users
context sensitive
mobile devices
search algorithm
information retrieval
data mining
neural network