An (s, S) retrial inventory system with impatient and negative customers.
M. RajkumarPublished in: Int. J. Math. Oper. Res. (2014)
Keyphrases
- queueing model
- single server
- call center
- holding cost
- arrival rate
- service level
- heavy traffic
- retrial queue
- inventory level
- state dependent
- asymptotically optimal
- steady state
- positive and negative
- queueing networks
- lead time
- queue length
- supply chain
- special case
- customer demand
- lot sizing
- stationary distribution
- lost sales
- dynamic programming
- inventory management
- multi item
- single product
- service times
- customer service
- customer relationship management
- customer satisfaction
- total cost
- customer orders
- planning horizon
- optimal pricing
- inventory control
- markov chain
- queue size
- allocation policy
- random variables
- service quality
- single stage
- marketing strategies
- setup cost