Developing an IT Help Desk Troubleshooter Expert System for diagnosing and solving IT Problems.
Hani Al ChalabiMostafa Al-EmranPublished in: BCS International IT Conferenc (2014)
Keyphrases
- expert systems
- solving complex
- problems involving
- convex optimization problems
- quadratic optimization problems
- solving problems
- optimization problems
- knowledge base
- knowledge based systems
- combinatorial optimization
- inference engine
- exact solution
- combinatorial problems
- quadratic programming
- information systems
- constraint problems
- learning algorithm
- genetic algorithm