Building a Platform's User-base: An Investigation of Value-driven Lock-ins in Digital Service Innovation.
Hosea OfePublished in: AMCIS (2018)
Keyphrases
- end users
- user interface
- case study
- individual user
- service providers
- sharing platform
- recommender systems
- personalized services
- user interaction
- user preferences
- real time
- user experience
- user defined
- service management
- relevance feedback
- service platform
- information services
- service quality
- service discovery
- public services
- data driven
- knowledge management
- user requests
- physical location
- information retrieval