Increasing the Level of Customer Orientation - A Big Data Case Study from Insurance Industry.
Katja TiefenbacherSebastian OlbrichPublished in: ECIS (2015)
Keyphrases
- big data
- case study
- business intelligence
- big data analytics
- cloud computing
- data analysis
- data visualization
- massive data
- data analytics
- data intensive
- data management
- social media
- real world
- high volume
- database
- data driven decision making
- huge data
- electronic commerce
- data warehousing
- unstructured data
- data processing
- knowledge management
- data mining
- knowledge discovery
- health informatics
- decision support
- customer service
- social computing
- open source
- data science
- information systems