Compliance-as-a-Service in Information Technology Manufacturing Organizations: An Exploratory Case Study.
Tom ButlerBill EmersonDamien McGovernPublished in: Information Technology in the Service Economy (2008)
Keyphrases
- information technology
- information systems
- end user computing
- service delivery
- sarbanes oxley
- educational institutions
- service oriented
- labor market
- quality control
- web services
- service management
- information services
- strategic alignment
- service discovery
- service providers
- job satisfaction
- business managers
- business strategy
- human resource management
- customer service
- south africa
- government agencies
- service quality
- management system
- decision making
- business environment
- online services
- mission critical
- mobile services
- human capital
- manufacturing companies
- virtual organization
- life cycle