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A microanalytical approach to the efficient governance of IT service provision: The case of Outsourcing.
Nikolaos A. Mylonopoulos
Richard J. Ormerod
Published in:
ECIS (1995)
Keyphrases
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service provision
service providers
information technology
information systems
e government
public administration
lightweight
human computer interaction
business process
mobile services
service delivery
artificial intelligence
context aware
service discovery
context awareness