A Big Data Clustering Algorithm for Mitigating the Risk of Customer Churn.
Wen-Jie BiMeili CaiMengqi LiuGuo LiPublished in: IEEE Trans. Ind. Informatics (2016)
Keyphrases
- big data
- customer churn
- retail banking
- clustering algorithm
- risk management
- churn prediction
- prediction model
- cloud computing
- customer relationship management
- big data analytics
- data mining technology
- data management
- data analysis
- data processing
- social media
- business intelligence
- data visualization
- credit risk
- eye tracking data
- data clustering
- risk analysis
- clustering analysis
- clustering method
- decision support system
- knowledge discovery
- risk assessment
- data mining
- cluster analysis
- web services
- fuzzy clustering
- data warehousing
- eye movements
- user interface
- search engine
- databases