RSVP: Customer Intent Detection via Agent Response Contrastive and Generative Pre-Training.
Yu-Chien TangWei-Yao WangAn-Zi YenWen-Chih PengPublished in: EMNLP (Findings) (2023)
Keyphrases
- discriminative classifiers
- multi agent systems
- decision making
- multiagent systems
- object detection
- detection accuracy
- false alarms
- generative model
- detection algorithm
- detection method
- electronic commerce
- multi agent
- autonomous agents
- agent systems
- automatic detection
- data driven
- software agents
- training process
- agent architecture
- agent technology
- support vector
- multiple agents
- discriminatively trained
- neural network
- detection rate
- customer relationship management
- discriminative training
- artificial neural networks
- mobile agents
- dynamic environments
- hidden markov models